Payment policy
At Prices Bay, we want every step of your shopping experience to feel effortless—from browsing to checkout. That’s why we’ve designed a payment process that’s secure, straightforward, and flexible, allowing you to focus on finding the right essentials for your pet with complete confidence.
We accept a range of trusted payment methods, including:
- Visa
- Mastercard
- Maestro
- American Express
- Apple Pay
- Google Pay
- Shop Pay
- UnionPay
All transactions are processed in AUD, and the full amount will be charged once your order is confirmed. In certain cases, your bank may temporarily place a pre-authorization hold before completing the payment—this is a standard security measure and will clear automatically.
Your safety is our top priority. Every payment is protected through advanced SSL encryption, and all transactions are handled by certified third-party payment providers. We never store your card details on our servers; your financial information remains strictly between you and your bank.
If you encounter any issues during checkout, please ensure your billing details match those registered with your bank. Should the problem persist, reach out to us at support@pricesbay.com and our support team will gladly assist you.
To maintain a secure environment for all customers, our system automatically monitors for unusual activity. If anything appears irregular, we may contact you to confirm your details before processing the shipment.
When you shop with Prices Bay, you can do so with complete peace of mind—knowing that every payment is handled with care, security, and transparency.